Asoon Beginnings Pty Ltd ABN 76 633 760 674 trading as Range Environmental Consultants (“Range Environmental”, “we”, or “us”) are committed to protecting and managing your personal information in accordance with the Australian Privacy Principles (APPs) established under the Privacy Act 1988 (Cth) (Privacy Act).
This document is referred to as our Privacy Policy, and it sets out our policies for managing an individual’s personal information and sensitive information, including how we collect, use, hold, store and disclose your information.
Broadly speaking, when we are referring to personal information, we are referring to information or an opinion about you or information that is reasonably recognisable as you. This may include information or an opinion about you that may or may not be accurate and whether the information or opinion is recorded in a hardcopy form or not.
Additionally, when we refer to sensitive information, we refer to certain personal information that is more sensitive and may include health information or details of memberships of professional associations. Sensitive information is afforded a higher level of privacy protection and requires us to obtain your consent before collecting this type of information.
When we refer to health information, we refer to certain information or opinions about a person’s physical, mental or psychological health or disability, also personal information – whether in writing or not. This includes information or opinion about a person’s health status and medical history, immunisation status and allergies, and counselling records.
This Privacy Policy applies to your personal information and sensitive information regardless of how we collect it from you. By submitting information to us or accessing and using our websites or social media platforms, you are providing your consent to Digital Dynamics using and disclosing your personal information in the ways set out in this Privacy Policy.
Range Environmental is professional services firm providing environmental services to clients to support their project environmental requirements and fulfill their site specific legislative obligations. For a full range of our services please refer: www.rangeenviro.com.au/about
We only collect personal information (and sensitive information) that is necessary for, or related to, conducting our business, assessing and managing our customers and business needs or for one or more of our functions or activities.
The types of information that we collect will vary depending on the circumstances of collection and the kind of service that you request from us, and may likely include:
We collect personal information from you in many different ways. For example, we may collect your personal information through our website or mobile sites, when you visit one of our offices or venues when you contact us or visit one of our social media sites (such as linkedin). We may receive information about you that we have taken no active step to collect. If this occurs, then we may keep records of this information or choose to destroy or de-identify the information.
There are other ways in which we are likely to collect personal information, and these may include:
We may collect personal information about you from other sources, and these may include:
You can always decline to give us your personal information, but that may mean that we cannot provide you with some or all of the products and services you have requested.
We are unable to distinguish the age of the people accessing and using our website or social media platforms or who attend events or activities run by another organisation or us. This may result in us collecting personal information from individuals that are under the age of eighteen years without the consent of a parent or guardian. If this occurs, then that personal information can be removed by contacting us using the contact details listed at the end of this Privacy Policy.
The purposes for which we collect and use your personal information depends on the nature of your interaction with us but may include the following circumstances:
During the conduct of our business, we may disclose your personal information in a variety of circumstances, including to the following parties:
By providing us with personal information, you consent to this disclosure.
We take reasonable steps to ensure that the third parties we engage take reasonable steps to protect your personal information following the APPs and in a similar manner with this Privacy Policy. Our third-party service providers are required only to use the personal information disclosed to them by us for the purpose that it was provided to them. Additionally, the third parties who we have disclosed your personal information to may contact you directly to let you know they have collected your personal information and to give you information about their privacy policies.
We also use Google Analytics to help us understand how our customers and clients use our platforms, products and services. You can read more about how Google uses your Personal Information via https://www.google.com/intl/en/policies/privacy/. You may also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
If there is a change of control of our business or a sale or transfer of business assets, we reserve the right to transfer to the extent permissible at law our user databases, together with any personal information and non-personal information contained in those databases. This information may be disclosed to a potential purchaser. We would seek to only disclose information in good faith and where we have sought to maintain confidentiality.
Your personal information may be transferred abroad or stored overseas for a variety of reasons. It is not possible to identify each country to which your personal information may be sent. If your personal information is sent to a recipient in a country with data protection laws that are at least substantially similar to the APPs, and where there are mechanisms available to you to enforce protection of your personal information under that overseas law, we will not be liable for a breach of the APPs if your personal information is mishandled in that jurisdiction. If your personal information is transferred to a jurisdiction that does not have data protection laws as comprehensive as Australia’s, we will take reasonable steps to secure a contractual commitment from the recipient to handle your information following the APPs.
Digital Dynamics takes reasonable steps to protect your personal information from unauthorised access, use, or disclosure. For example, we maintain computer and network security, i.e. we use firewalls (security measures for the internet) and other security systems such as identifiers and passwords to control access to our computer systems.
With that in mind, there is no method of transmission over the internet or through electronic storage through our engaged providers that is fully secure. We cannot guarantee the security of your personal information. If we are required by law to inform you of any unauthorised access, use, or disclosure of your personal information, then we will notify you electronically, in writing or by telephone (if required and permitted to do so by law).
Our websites do not necessarily use encryption or other technologies to ensure the secure transmission of information via the Internet. Anyone using our website is encouraged to exercise care in sending Personal Information via the Internet.
We hold and store your personal information in any of the following ways:
Your personal information may be collected in paper-based documents and converted to electronic form for use or storage (with the original paper-based documents archived or securely destroyed). We take reasonable steps to protect your personal information from misuse, interference and loss and unauthorised access, modification or disclosure.
Your personal information is generally usually collected in electronic form for use or storage with the third-party storage provider that we engage.
Your personal information is generally usually collected in electronic form for use or storage with the third-party storage provider that we engage.
We cannot ensure that your Personal Information is or will remain secure. This is due to us not having control over the third-party provider’s policies and procedures concerning the handling and storing of your Personal Information. We take reasonable steps to ensure that the third parties we engage take reasonable steps to protect your personal information in accordance with the APPs and in a similar manner with this Privacy Policy.
You can request your Personal Information to:
at any time by request to our Privacy Officer using the contact details provided below. We may not be able to entertain your request if it is unlawful to do so or is otherwise impractical or unreasonable to do so. We provide more information below:
Your personal information is kept in our records until you request us to delete this information or as long as necessary to provide our products and services to you and for legitimate and essential business purposes, such as complying with our legal obligations or settling disputes. This means that your personal information can be held for some time.
We require you to provide specific details and information to provide our products and services to you. We provide everyone with the opportunity of staying anonymous or using a pseudonym in their dealings with us where it is lawful and practicable (for example, when making a general enquiry). Generally, it is not possible for us to deal with you anonymously or pseudonymously on an ongoing basis. If we do not collect your personal information, you may not be able to utilise the products or services, or participate in our events, programs or activities we manage or deliver.
You can access or request a copy of your Personal Information held by us by sending us a request. You will not be charged for requests to access your Personal Information, but you may be charged for the reasonable time and expense incurred in compiling information in response to your request.
On occasions, we may decline your request to access or correct your Personal Information in accordance with the APPs. If we do refuse your request, we will provide you with a reason for our decision and in the case of a request for correction, we will include a statement with your Personal Information about the requested correction.
You are responsible for ensuring that your Personal Information with us is accurate and updated regularly. We will take reasonable steps to ensure that the Personal Information we collect, use or disclose is accurate, complete and up to date. You can help us to do this by letting us know if you notice errors, inaccuracies or discrepancies in the information we hold about you and if your details change.
We may use or disclose your personal information to inform you about our services, upcoming promotions and events, or other opportunities that may interest you. If you do not want to receive direct marketing communications, you can opt out at any time by contacting us using the contact details below.
If you opt out of receiving marketing material from us, then we may still contact you concerning our ongoing relationship with you.
GDPR stands for the General Data Protection Regulation and is effective as of 25 May 2018. GDPR replaces national privacy and security laws that previously existed within the European Union (the EU) with a single, comprehensive EU-wide law that governs the use, sharing, transferring and processing of any personal data that originates from the EU.
In some circumstances, the European Union General Data Protection Regulation (GDPR) provides additional protection to individuals located in Europe. The fact that you may be located in Europe does not, however, on its own entitle you to protection under the GDPR. Our website does not explicitly target customers located in the European Union, and we do not monitor the behaviour of individuals in the European Union, and accordingly, the GDPR does not apply.
You may contact us at any time if you have any questions or concerns about this Privacy Policy or about how your Personal Information has been handled. You may make a complaint to the Privacy Officer using the contact details set out below.
Complaint handling process:
The Privacy Officer will first consider your complaint to determine whether there are simple or immediate steps that can be taken to resolve the complaint. We will contact you within thirty (30) days of the date we receive the written details of your complaint to acknowledge that we have received it. We may ask you to provide further information about your complaint and the outcome you are seeking.
Our Privacy Officer will review the way we dealt with your Personal Information, conduct an internal investigation (if necessary) into the complaint and will respond to you within thirty (30) days of the date we acknowledged receipt of your complaint. If the matter is complicated or our investigation may take longer, we will let you know.
If you are not satisfied with the outcome of your complaint, you may refer the matter to the Office of the Australian Information Commissioner (OAIC). Telephone: 1300 363 992.
OAIC email address: enquiries@oaic.gov.au
OAIC complaints page: http://www.oaic.gov.au/privacy/privacy-complaints
We may amend this Privacy Policy occasionally, with or without notice to you. We recommend you visit our website regularly to keep updated with any changes. If there are any material changes to our Privacy Policy, then we will take reasonable steps to notify you of any changes by either sending you an email to your last known email address that we hold.
We welcome your comments and questions about our Privacy Policy.
Please contact our Privacy Officer at the following:
Attention: Privacy Officer
Email: privacy@rangeenviro.com.au
BRISBANE
Unit 1/7 Birubi Street
TOOWOOMBA
Office A, 189 Hume Street